Private Policy

Last Updated: October 2026

This Privacy Policy applies between you, the User of this Website, and Orchard Fox LTD trading as Orchard & Fox, the owner and provider of this Website. Orchard Fox LTD trading as Orchard & Fox takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

https://www.orchardandfox.co.uk/terms-conditions

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data
Collectively all information that you submit to Orchard Fox LTD trading as Orchard & Fox via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies
A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

Data Protection Laws
Any applicable law relating to the processing of personal data, including but not limited to the UK GDPR and any supplementary laws, regulations and legislation.

GDPR
The UK General Data Protection Regulation.

Orchard Fox LTD trading as Orchard & Fox, we or us
Orchard Fox LTD of 37 High Street, Long Crendon, Buckinghamshire, HP18 9AL.

UK and EU Cookie Law
The Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended.

User or you
Any third party that accesses the Website and is not either:

employed by Orchard Fox LTD trading as Orchard & Fox and acting in the course of their employment; or
engaged as a consultant or otherwise providing services to Orchard Fox LTD trading as Orchard & Fox.

Website
The website you are currently using, www.orchardandfox.co.uk, including any sub-domains unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires otherwise:

the singular includes the plural and vice versa;
references to clauses include sub-clauses;
references to a person include firms, companies, trusts, partnerships and government entities;
"including" means "including without limitation";
references to statutory provisions include any amendment or modification;
headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Orchard Fox LTD trading as Orchard & Fox and Users with respect to this Website.

It does not extend to any websites that can be accessed from this Website, including links to third-party websites or social media platforms.

For the purposes of applicable Data Protection Laws, Orchard Fox LTD trading as Orchard & Fox is the data controller. This means we determine the purposes for which, and the manner in which, your personal data is processed.

Data Collected

We may collect the following Data:

Name
Email address
Telephone number
Postal address
Demographic information such as postcode, preferences and interests
Information relating to property purchases, sales, lettings, valuations and viewing enquiries where voluntarily provided by you
IP address (automatically collected)
Web browser type and version (automatically collected)
Device information (automatically collected)
Operating system (automatically collected)

In each case, in accordance with this Privacy Policy.

How We Collect Data

We collect Data in the following ways:

Data is given to us by you; and
Data is collected automatically.

Data That Is Given to Us by You

Orchard Fox LTD trading as Orchard & Fox may collect your Data when you:

contact us through the Website;
contact us by telephone, email, post or other means;
request a property valuation;
arrange a viewing;
enquire about a property;
subscribe to marketing communications;
complete a website contact form;
use our services as a buyer, seller, landlord or tenant.

In each case, in accordance with this Privacy Policy.

Data That Is Collected Automatically

When you access the Website, we may automatically collect information including:

IP address;
browser type and version;
operating system;
referral source;
date and time of access;
pages viewed;
interaction with website content.

This information helps us improve our Website and user experience.

We may also collect information automatically through the use of Cookies.

Our Use of Data

We may use your Data for the following purposes:

Internal record keeping;
Responding to enquiries;
Arranging property viewings and valuations;
Providing estate agency and related services;
Improving our products and services;
Improving our Website;
Sending service updates;
Sending marketing communications where permitted by law;
Complying with legal and regulatory obligations.

We process personal data only where there is a lawful basis to do so.

We may rely on:

your consent;
contractual necessity;
legal obligations; and/or
our legitimate business interests.

Marketing Communications

Where required by law, we will obtain your consent before sending marketing communications.

We may contact you regarding services that may be relevant to your previous enquiry or transaction, where permitted under applicable law.

You may unsubscribe or withdraw your consent at any time by contacting:

enquiries@orchardandfox.co.uk

We may also use certain Cookies to display Orchard & Fox advertisements and content on third-party websites. You can manage these preferences through your Cookie settings.

Who We Share Data With

We may share your Data with:

Employees and consultants of Orchard Fox LTD trading as Orchard & Fox;
Professional advisers including solicitors, accountants and compliance advisers;
IT and software providers;
Marketing service providers;
Regulatory authorities and law enforcement agencies where required by law.

Any sharing of personal data will be limited to what is necessary and carried out in accordance with applicable data protection legislation.

Keeping Data Secure

We employ appropriate technical and organisational measures to protect your personal data.

These measures may include:

secure servers;
encrypted communications where appropriate;
access controls;
password protection;
staff training on data protection and information security.

If you suspect any misuse, loss or unauthorised access to your Data, please contact us immediately at:

enquiries@orchardandfox.co.uk

For further information about staying safe online, visit:

www.getsafeonline.org

Data Retention

Unless a longer retention period is required by law, we will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Even where Data is deleted, copies may remain within secure backup systems for legal, regulatory, taxation or business continuity purposes.

Your Rights

You have the following rights in relation to your Data:

Right of Access

The right to request copies of the personal data we hold about you.

Right to Rectification

The right to request that inaccurate or incomplete data is corrected.

Right to Erasure

The right to request deletion of your personal data in certain circumstances.

Right to Restrict Processing

The right to restrict how we use your personal data.

Right to Data Portability

The right to request transfer of your personal data.

Right to Object

The right to object to certain processing activities, including direct marketing.

To exercise any of these rights, please contact:

enquiries@orchardandfox.co.uk

If you are dissatisfied with the way we handle your personal data, you may lodge a complaint with the Information Commissioner's Office (ICO):

https://ico.org.uk

We ask that you keep your personal information accurate and up to date.

Links to Other Websites

This Website may contain links to external websites.

We have no control over those websites and are not responsible for their content, privacy policies or security practices.

You should review the privacy policies of any third-party website before providing personal information to them.

Changes of Business Ownership and Control

Orchard Fox LTD trading as Orchard & Fox may, from time to time, expand or reduce its business operations.

This may involve the sale or transfer of all or part of the business.

Where relevant, personal data may be transferred to a new owner or controlling party, who may use the data in accordance with this Privacy Policy.

We will take reasonable steps to ensure your privacy remains protected throughout any such transfer.

This Website may place and access certain Cookies on your device.

Orchard Fox LTD trading as Orchard & Fox uses Cookies to:

provide core website functionality;
improve Website performance;
understand how visitors use the Website;
personalise content;
support marketing activities.

Before non-essential Cookies are placed on your device, you will be given the opportunity to consent.

You may withdraw your consent or change your Cookie preferences at any time.

The Cookies we use may include:

Strictly Necessary Cookies

Required for the operation and security of the Website.

Analytical and Performance Cookies

Help us understand how visitors use the Website and improve functionality.

Functionality Cookies

Remember your preferences and personalise your experience.

Targeting Cookies

Used to provide more relevant advertising and measure marketing effectiveness.

You can control and delete Cookies through your browser settings.

However, disabling Cookies may affect the functionality of the Website.

For more information about Cookies, visit:

www.aboutcookies.org

General

You may not transfer your rights under this Privacy Policy to another person.

We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be adversely affected.

If any court or competent authority finds any provision of this Privacy Policy to be invalid or unenforceable, the remainder shall continue in full force and effect.

Any delay or failure by us to exercise a right shall not constitute a waiver of that right.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to This Privacy Policy

Orchard Fox LTD trading as Orchard & Fox reserves the right to amend this Privacy Policy from time to time.

Any changes will be posted on this Website and will become effective immediately upon publication.

You may contact us regarding this Privacy Policy at:

enquiries@orchardandfox.co.uk

Contact Details

Orchard Fox LTD trading as Orchard & Fox
37 High Street
Long Crendon
Buckinghamshire
HP18 9AL

Website: www.orchardandfox.co.uk
Email: enquiries@orchardandfox.co.uk

Last Updated: October 2026